AI Employee for Outdoor Hospitality
Meet Rylee.
Your AI Employee for the Front Desk.
Rylee answers calls, texts with guests, handles website conversations, answers questions, helps guests find the right site, captures reservation opportunities, and keeps working after your office closes. 24/7.
Give your team another set of hands without adding another person behind the desk.
Ringo & Jack · The SynthVoice team
Meet your new AI employee
One AI Employee. Every Guest Conversation.
Rylee connects voice, SMS, and website chat so your guests get help whether they call, text, or visit your website — the same employee, the same park knowledge, on every channel.
Voice
- Answers incoming calls
- Handles multiple conversations at once
- Answers common guest questions
- Helps with reservation inquiries
- Works after hours
- Routes and escalates when a human is needed
"We're two hours out. Is there any way to still get in tonight?"
SMS
- Texts guests directly
- Sends information and links
- Continues conversations after a call
- Can send secure booking links
- Handles common questions by text
"What's the gate code again? And where is site 214?"
Web chat
- Answers website visitors instantly
- Uses the same park knowledge as voice
- Helps visitors find information
- Captures reservation opportunities
- Moves conversations toward booking
"Do you have anything open for three nights over the long weekend?"
Rylee OS
- Call and conversation history
- Recordings where applicable
- Guest questions and reservation inquiries
- AI performance
- Knowledge management — teach Rylee new information
- Manage voice, SMS, and chat from one place
Don't take our word for it
Press play. That's not a person.
These are three real, unscripted guest calls answered by Rylee at Jellystone Park™ Camp-Resort in Zion, Utah. This is exactly what your callers would hear.
Live guest call #1
Recorded on the main line at Jellystone Park™ Zion, Utah.
Live guest call #2
Recorded on the main line at Jellystone Park™ Zion, Utah.
Live guest call #3
Recorded on the main line at Jellystone Park™ Zion, Utah.
100% real recordings, shared with our client's permission. Nothing staged, nothing scripted, nothing re-recorded.
Free 20-minute discovery call, we'll show you what it sounds like on your park.
Sound familiar?
Every missed call is a site that sleeps empty.
The Saturday check-in rush
It's 4 PM in July. There's a line at the desk, two rigs at the gate, and the phone is ringing. Someone wants to book a pull-through for next weekend. Nobody can pick up, so they call the next park on Google.
FAQ Groundhog Day
"What time is check-in?" "Are dogs allowed?" "Do you have full hookups?" "Can we tent camp on an RV site?" Your team answers the same twenty questions hundreds of times a season, instead of taking care of the guests in front of them.
The after-hours black hole
Travelers plan trips at night. When the office closes at 6, every call rolls to voicemail. and almost nobody leaves one. They just keep scrolling and book somewhere that answered.
Hiring more front-desk staff for this doesn't pencil out. Answering every call does.
The new way
An AI employee, trained on your park.
Rylee learns your rates, your site map, your policies, and your quirks — then answers your phone the way your best employee would. On their best day. Every day.
- Answers FAQs instantly, check-in times, pet rules, hookups, amenities, directions, cancellation policy.
- Takes bookings and reservation requests, captures dates, rig size, and site preference on the call.
- Covers 24/7, nights, weekends, holidays, and the middle of check-in rush.
- Hands off the calls that need you, real emergencies and VIPs still reach a human.
- Logs everything, every call recorded, transcribed, and summarized for your team.
Every answer comes from your park's own playbook
What Rylee can do for a park
Built Around How RV Parks Actually Operate
Reservation inquiries
Rylee gathers what a booking actually needs:
Where supported by the park's PMS integration, Rylee can work with live availability and pricing.
Booking handoff
For supported integrations such as Campspot, Rylee can help prepare the booking and text the guest a secure link to finish the reservation and payment on their phone.
Available where the park's PMS supports it.
After hours
When the office closes, Rylee keeps working. She handles:
- Availability questions and reservation inquiries
- Park policies and check-in information
- Directions and amenities
- Common guest questions
- Appropriate escalation to your team
Guest questions
Rylee learns your park's:
Team support
Rylee handles the repetitive guest conversations so your front desk can focus on the guests standing in front of them. She works alongside your team — she doesn't replace it.
One knowledge base
Teach it once.
Update your park information in one place. It's known everywhere — and it doesn't walk out the door when a seasonal employee leaves.
What your park knows
Where it shows up
New seasonal hire on their first weekend? They ask the same place your guests do, instead of interrupting whoever's been here longest.
Rylee OS
Know what happened without being everywhere.
Answering the phone is half of it. The other half is knowing what your guests actually asked — and what it cost you when nobody could answer.
Every conversation becomes operational intelligence in Rylee OS, the manager's portal. You sign in to a briefing: what was handled, what got booked, what guests asked that nobody had taught an answer to yet.
- Volume and intent, by day and by channel
- The questions your guests keep repeating
- Reservation opportunities, and where they went
- After-hours activity your team never saw
- Every escalation, and what triggered it
- Staffing demand by hour and by season
- A nightly review that suggests what to teach next
Yesterday
What guests asked about
An employee for the hours nobody wants
Rylee Doesn't Clock Out When the Office Closes.
She works alongside your team and takes the repetitive communication off their plate — and she's still on when everyone else has gone home.
- Works nights
- Works weekends
- Works holidays
- Handles multiple conversations at once
- Answers consistently, every time
- Doesn't forget seasonal training
- Keeps your park's knowledge in one place
- Escalates to your team when needed
Pricing
Add Rylee to Your Team
A fully implemented AI employee trained around your park, your policies, your guests, and your existing systems.
Rylee AI Employee
$1,500/month
- AI voice employee
- Up to 3,000 voice minutes per month
- SMS conversations
- Website AI chat
- Rylee OS
- Guest question handling
- Reservation inquiry handling
- After-hours coverage
- Call routing and escalation
- Knowledge management
- Conversation history
- Ongoing AI training and improvement
- PMS integrations where supported
- Secure booking-link SMS workflows where supported
Included voice minutes reset monthly and do not roll over.
One-time implementation
$5,000
We Build and Train Rylee for Your Park
"This isn't a generic AI account that gets handed to you. We work with your team to build, train, test, and launch an AI employee around the way your park actually operates."
- Learn your park and operations
- Build the park knowledge base
- Train Rylee on policies and FAQs
- Configure voice
- Configure SMS
- Configure website chat
- Set up call routing
- Connect supported systems
- Configure reservation workflows
- Test real guest scenarios
- Train your team
- Launch and optimize
On the team
What It's Like to Have Rylee on the Team
Hear from the teams already answering with SynthVoice — the AI employee platform Rylee runs on — and the parks she works at today.
Before working with SynthVoice, we struggled to keep up with phone calls and messages, especially during our busy season. SynthVoice handles routine calls using AI, freeing up our team and letting us do more with fewer people. It made a huge difference during the rush.
Running companies like VidSummit and Matt's Off-Road Recovery, SynthVoice has been a game changer for customer service. We've been able to provide quicker, better feedback through its phone calling and automated messaging, and it has elevated the way we connect with customers.
Claire, our AI assistant, has done the work of 10 people, plus allowed our team to focus on growth rather than answering the same questions over and over.
Live in the wild
Parks already answering with Rylee
A flagship Yogi Bear™ resort minutes from Zion National Park. RV sites, cabins, tent sites, a water zone, and a phone line that never stops ringing in season. Rylee answers their guest calls around the clock.
- Handles FAQs, site rules, check-in, amenities, tent policy
- Captures booking requests day and night
- Frees the front desk during peak check-in
A boutique lodge escape near Zion. Smaller team, same problem: guests call at all hours with questions and booking requests. Rylee picks up every one, so the owners don't have to.
- 24/7 answering with a small-team budget
- Guest questions handled without interruptions
Live from production
Not a pilot. A working park.
These counters are read live from Jellystone Park™ Zion's own Rylee OS account — the same system your park would get.
Counting since the park went live.
Meet Rylee
Your Front Desk Doesn't Have to Handle Every Conversation Alone.
Meet Rylee and see what an AI employee could handle for your park.
Don't take our word for it. Call Rylee and try to stump her.
