About SynthVoice

We build voice infrastructure for the calls that pay your bills.

Not the demo calls. Not the kind-of-fun calls. The bookings, the bids, the after-hours emergencies — the calls where a voicemail is a competitor's win.

Why we exist

Most operators are losing money to a phone tree they don't trust.

The problem started boring. A regional services operator we knew was spending tens of thousands on Google Ads, then dropping a third of the calls those ads generated — busy lines, after-hours voicemails, receptionists who didn't know the answer. The marketing team had a dashboard. The phones didn't.

We saw the same pattern at multi-location healthcare, field-service, hospitality, and real estate operators. The cost wasn't the call center. The cost was the silence on the other end of it.

So we built the thing that picks up. Then we built the thing that follows up. Then we built the platform that lets operations teams run hundreds of agents across hundreds of locations from one console — without a pile of integrations and without re-architecting the phone system every time a location opens.

What we believe

Three things we're stubborn about.

01

Accountable to dollars.

Every quarter we publish, by customer, the missed-call recovery number. If it isn't growing, we figure out why — together. No platform jargon. No agent-tuning theater.

02

Boring infrastructure.

Tenant-isolated, audit-logged, redactable. Secrets rotate. Recordings are encrypted and retention is configurable. Procurement has a quiet review.

03

Humans in the loop.

The agent transfers warm. The transcript shows up before the call connects. Your team picks up holding the caller's name, intent, and history — never cold.

By the numbers

A snapshot of how SynthVoice runs in production.

99.97%
Inbound answer rate across active tenants
2.4×
Outbound contacts per agent-hour vs. human dialers
< 1.2s
Median agent response latency on live calls
100%
Calls recorded, redactable, searchable

The team

Operators, infra people, and a couple of voice nerds.

JE

Joe Eves

Founder & CEO

Built and ran multi-location services operations for ten years before deciding the phone problem was actually solvable. Believes the dashboard should match the call recording.

CC

Computer CoPilot, LLC

Implementation partner

The 30-day implementation specialists for Business Growth and Enterprise tiers. They wire your phones, your knowledge base, and your CRM to the agents — then stay on for the first quarter.

SV

Engineering

Voice + platform team

Realtime transport, prompt eval, latency budgets, and the boring fault-tolerance work that keeps a tenant's calls flowing when ours doesn't.

Working session

Bring us a number. We'll bring an agent.

30 minutes. Live calls. Your real workflow. Decide later.

Request a working session